Frequently Asked Questions
The new Everpurse clutch
The $5.00 fee per unit will cover shipping to the continental USA, Puerto Rico, Hawaii and Alaska. As long as your address is in the USA, we can ship you an Everpurse!
While we look forward to supporting many phone types in the future, we currently guarantee support for iPhone 5/5s/5c, iPhone 6, and Samsung Galaxy S4.
All pre-order sales are final and we will not be offering any refunds during the pre-sale period. Once your Everpurse ships and you receive it, you will have 30 days to return it and be eligible for store credit.
As of Aug 31, 2014 we are no longer providing dock upgrades for the first generation of the everpurse, as all our focus is now on the second generation of the everpurse, which will come ready to charge your new iPhone 6.
We love sharing good news! Please sign up for our newsletter everpurse.com/contact and we will make sure to let you know when new styles become available.
The new everpurse clutch will ship in December, 2014.
|Category||First Generation of Everpurse||Second Generation of Everpurse|
|Battery life||24 hours||48 hours|
|Wristlet/Cross-body||You need to choose either wristlet or cross-body. Can't do both.||Comes with BOTH wristlet and cross-body and you can use the wristlet 5 different ways.|
|Types of phones supported||Choose between iphone OR android||Interchangeable dock, (each new dock is an additional cost) allowing you to charge both iphone and android in the same purse|
|Phone upgrades||When you changed from the iphone 4 to iphone 5, you need to pay a dock upgrade fee of $50, ship the purse into our office and wait two weeks while we change the plug inside your purse.||Interchangeable docks allow you to upgrade your purse as soon as you get a new phone.|
|Mat||Comes with a power adapter. International customers will need an adapter.||Comes with a USB cable, perfect for international customers. You can charge it on the wall on your computer or on the plane while you cross the ocean.|
|Size||8.5"x 7".||9.5" x 7"|
|Wire free||When you look inside the cables are securely and beautifully tugged away inside the charging dock. No need to fish for a cable.||The cables are still beautifully tugged away out of sight|
|Fabric vs. leather||You can choose between leather and fabric.||For now we are releasing only leather. Stay tuned, as new styles, including vegan options, will be coming soon.|
Making amazing new physical products is a labor of love and capital. This is especially true when it comes to smaller and nimbler enterprises like ourselves who push the boundaries of what has existed before us. While we have been prototyping, testing, and obsessing over every part of the Everpurse clutch for almost a year, without your pre-order now it would take even longer to produce the product. By placing your order you allow us to focus on what we do best, make products that you want before you know it. And it helps us get them to you sooner than would have otherwise been possible. We are creating brand new technology and this is expensive, but as we proved with our first breakthrough product, the Everpurse clutch, making something that is packed with tech and still looks gorgeous is possible. In fact, we delivered thousands of them in 2013 to customers in over 36 countries. And with your pre-order, you too can be one of the very first to enjoy the second generation of the everpurse clutch.
The New Everpurse will ship in December 2014. We will provide more details when we are ready to ship. We understand you have places to go and people to see! Exciting things can happen between now and shipping time, so we will contact you once we are ready to ship so you can provide a current shipping address for your order.
Yes! Select international shipping at check out and for an additional $60 we will ship the everpurse to your international location. Please be advised you will be required to pay additional tariffs or/and fees when receiving your package. The tariffs are the sole responsibility of the customer.
Your Everpurse needs recharging! Place it on the charging mat for several hours, after which you'll be able to charge your phone again.
The limited warranty only applies to the original purchaser and lasts for 6 months from the date the purse has shipped from our office to the customer. If you experience issues with your purse after the warranty has expired, you will need to pay for the $50 revision/repair fee and the cost of shipping the purse to our office. Please contact email@example.com and our support guru will provide instructions on shipping the purse to us and paying for repairs if necessary. If the purse is shipped to our office with out payment or explanation, the purse will be returned to the sender's address.
We are excited at the possibility of partnering with retailers! Please fill out our distributor application and we will get back to you shortly regarding next steps. Please note that we have limited supplies of our 2014 collaborations and may not grant all requests for distribution.
The Everpurse Clutch
Nope, you don't need a case or modifications for the Everpurse to work with your phone. Just drop the phone in the pocket and it starts charging. Our patent-pending docking system physically connects to the phone to start charging. However, if you would prefer to use a case, you can either use the Everpurse-certified case that comes included with every Everpurse or use almost any other hardshell case.
Please note, the following phones will not fit with a case in the Everpurse: iPhone 5c, Samsung Galaxy S III, and Samsung Galaxy S IV .
Everpurse will charge your phone from 0% to 100% approximately twice in one day. (And you can even leave your phone in the purse while it's on its charging mat for more charging power!)
The rate of charging depends on how much charge your Everpurse has; but generally it charges your phone by about 1% every 1-2 minutes. Note that charging the last 10% of your phone battery takes the longest.
Absolutely! It is perfectly safe to keep your phone in your Everpurse all day long, even when it does not need to be charged.
The Everpurse charging mat comes with a power adapter. You can leave it mat plugged in wherever is convenient for you—at work, at home, wherever—and drop Everpurse onto it when your Everpurse needs charging. We suggest leaving Everpurse on its charging mat overnight so that it has a full charge the next morning.
For optimal charging performance, leave your Everpurse on its charging mat for 6-8 hours. To ensure that the your Everpurse is properly aligned with the charging mat, slowly slide your Everpurse onto the top of the mat until you hear a gentle beep and see a blue light turn on at the front your charging mat. You should also be able to feel the pull of the magnets in your Everpurse charging mat aligning with the magnets in your Everpurse.
- Everpurse is 8.5" x 7".
- The leather cross-body straps are about 48 inches, and the fabric cross-body straps are adjustable from 24 to 48 inches.
- Currently, it is not possible to interchange the wristlet and cross-body straps for the Everpurse.
- For both fabric and leather bags, the wristlet strap is removable. For our fabric bags, the cross-body strap is also removable. For leather bags, the cross body strap is not detachable.
- Each Everpurse model comes with strap custom-designed to match that Everpurse's specific fabric and color.